Privacy Policy

This privacy policy explains how Arlingclose Limited (“Arlingclose”, “we”, “us” or “our”) collects, uses and protects the personal data of visitors to www.arlingclose.com. We are committed to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Arlingclose Limited is the data controller for the personal data described in this policy. Our registered office is 217 Strand, London, WC2R 1AT.

Information we collect

We collect personal data that you provide to us directly, and limited technical data collected automatically when you use our website:

  • Contact details you provide, when you complete our contact form or otherwise get in touch, we collect your name, email address, organisation and the content of your message.
  • Technical and security data, to protect our website and forms from spam and abuse we collect limited technical signals (see “Bot protection, Cloudflare Turnstile” below).
  • Cookies and usage data, we use cookies to operate the site and understand how it is used. See our Cookie Policy for details.

How we use your information

We use the personal data we collect to:

  • respond to your enquiries and provide the information or services you request;
  • operate, maintain and secure our website;
  • comply with our legal and regulatory obligations.

We rely on your consent, our legitimate interests in operating and securing our website and responding to enquiries, and compliance with legal obligations as our lawful bases for processing.

Bot protection, Cloudflare Turnstile

Our website forms (including the contact form) are protected by Cloudflare Turnstile, a service provided by Cloudflare, Inc. that helps us distinguish genuine visitors from automated bots without using intrusive CAPTCHAs. To do this, Turnstile may collect and process client-side signals such as your IP address, browser and device characteristics, user-agent string and similar technical information.

This processing is carried out by Cloudflare on our behalf and is governed by the Cloudflare Turnstile Privacy Addendum and Cloudflare's Privacy Policy.

Sharing your information

We do not sell your personal data. We share it only with trusted service providers who process it on our behalf (such as Cloudflare for security and our hosting and email providers), and where required to comply with the law. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place.

Data retention

We keep personal data only for as long as necessary for the purposes set out in this policy, after which it is securely deleted or anonymised.

Your rights

Under data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at info@arlingclose.com or write to us at Arlingclose Limited, 217 Strand, London, WC2R 1AT.